Oakwood Management Company oversees one of the largest portfolios of apartments in Central Ohio, but it’s not just our extensive footprint that sets us apartment. As the premier third-party property management firm in Columbus, Oakwood strives to deliver an exceptional property management experience to its residents, its owners, and its employees. Here are a few of the reasons Oakwood stands out among a saturated market of rental communities.
Above all, Oakwood employees strive to treat their residents, each other, and the community with kindness first. Renting an apartment is not a normal business transaction; the resident is claiming what will be their home, a place that should be respected and treated with dignity. Because of that special connection, residents often react passionately to issues that arise. As a property management company, Oakwood strives to react with kindness and patience, really empathizing with the resident in order to make any difficult situations less stressful while a resolution is being reached.
Groundbreaking Maintenance Training
Oakwood seeks to be the best in its field, including in the often complex world of maintenance. In order to tackle that goal, the company built a state-of-the-art maintenance training facility, named the Oakwood Center for Service Excellence. The center hosts standard classes facilitated by regional managers and other internal team members, while also offering time for employees to focus on tasks they find particularly difficult. The center has everything needed for technicians to work on their trade, including full-size, working models of variance appliances and adaptable stations for electricity and lighting problems.
The regional and property managers have the experience to tackle the stressful industry of property management. Companywide, Oakwood employees have 1,498 combined years of tenure. Once top talent is recruited, Oakwood is committed to our employees’ learning, providing a yearly tuition gift to encourage continued learning. Additionally, in-house training occurs for maintenance technicians, leasing staff, and property managers, continuing to improve the quality of service delivered by our staff.
Visionaries in Marketing
The Oakwood marketing team has created an all-inclusive marketing experience that simplifies apartment shopping while giving prospects a feel for what it’s like to live in an Oakwood community. The marketing team keeps a pulse on development in the Central Ohio area, connecting the dots between how those upcoming new builds and redevelopments will affect the average renter, and making the complicated rental market a little less intimidating. Get a taste for Oakwood’s marketing strategy with this video.
Some of Oakwood’s communities feature unbeatable smart technology. The Pointe at Polaris is the first community in Central Ohio to incorporate dwelo Smart Home Technology, which fully integrates smart technology in your apartment into an easy-to-use app—lock your doors and adjust your thermostat via your phone! Several other communities, including the View at Polaris and River & Rich, feature electric car charging stations. Oakwood continues to embrace new ideas and technologies that make our residents’ lives easier.