To Our Valued Residents:
The coronavirus (COVID-19) pandemic has thrust our community into unknown territory. We recognize this is a frightening time and that many in our community have faced both health and economic impacts. We are here to try to help.
The last thing anyone wants is to lose a safe place to call home. We’re committed to helping our residents during these trying times to ensure that no one loses the roof over their head if they’re financially impacted by this pandemic.
If you have suffered a job loss or other substantial loss of income due to the COVID-19 pandemic and are unable to pay rent, we encourage you to notify us as soon as possible to discuss potential alternative payment arrangements that may be made to accommodate your situation. Please be aware that if you do not contact us to let us know that you have been affected by COVID-19, we will not know that you may need assistance during these unprecedented times. Impact Community Action - Helps with first month’s rent, mortgages or evictions. Aid is only offered once per year. In some cases, loans may be issued for housing expenses, such as rental payments. It is the regional community action agency. Telephone - (614) 252-2799, or find more details on IMPACT housing programs.
For our residents who have not experienced an income disruption from COVID-19, it’s important to understand that all existing rent and related obligations remain in place. We are committed to helping those directly impacted by the pandemic, but we rely on timely rent payments from those who haven’t been affected so we can continue to pay our employees who maintain the cleanliness and safety of our community as well as meet our financial obligations like mortgages, tax and insurance payments.
While we are all weathering this, we are heartened by the stories of neighbors helping one another, from grocery shopping to checking in on each other. Communities working together to stay safe is what will get us through this crisis, and we are here for you.
If you have questions or concerns, please contact your Rental Office